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Define clear scope and specifications
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Set realistic and flexible deadlines
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Monitor progress and quality
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Manage expectations and changes
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Build trust and rapport
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Here’s what else to consider
Managing project timelines and deadlines can be challenging enough when you have full control over your own team, but what if you have to rely on third-party contractors for some tasks or deliverables? How can you ensure that they meet your expectations and avoid delays or conflicts that could jeopardize your project success? Here are some effective ways to manage project timelines and deadlines with third-party contractors.
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- Bhaskara Sujatha Pulukuri Senior Manager at Andhra Pradesh State Skill Development Corporation (APSSDC)
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- Ben Fiering Construction Operations, Real Property Development.
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1 Define clear scope and specifications
Before you hire or assign any third-party contractor, make sure you have a clear and detailed scope of work and specifications for what you need them to do, how, when, and why. This will help you avoid ambiguity, confusion, or scope creep that could lead to missed deadlines, rework, or disputes. You should also establish clear communication channels, roles, and responsibilities for both parties, and document everything in a written contract or agreement.
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- Bhaskara Sujatha Pulukuri Senior Manager at Andhra Pradesh State Skill Development Corporation (APSSDC)
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Time lines /Blocking is a highly effective scheduling method that can be utilized for any project to ensure progress monitoring and accountability.Steps.1. The scope of the project by split into manageable milestones/activities. 2. By estimating the time required for each task3. Tasks can be assigned to a team. 4. Choosing suitable project timeline software can help keep track of all work and communication related to the project. 5. Helps in keeping track of the progress and also enables us to have a better understanding of any potential roadblocks.6. Documentation with all work being done, helps to easily identify issues, leading to a smoother project completion.It is a valuable tool essential aspect of any successful project.
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- Ben Fiering Construction Operations, Real Property Development.
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There is something to be said for the acceptance of chaos when driving toward a deadline. At times, I notice that amongst professionals a preconceived order of progress and work sequence can become an obstacle to real forward motion on a project in which certain presumed critical paths are blocked due to circ*mstances such as failed machinery, labor shortage, or discontinuities in lines of supply. Each trade contractor perceives the project through the lens of their work and has their own view of optimality. Looking beyond the initial proscribed path and seeking to move forward with such staff, technical equipment and material supply as are available and so unlocking the resources at hand can be essential to recapturing the schedule.
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- Ziad Al-basir MIEAust, PMO, Planning, Project Control, Project Management, Governance and Recovery Consultant
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Starting with a comprehensive contract is crucial, as it outlines all expectations clearly. However, subcontractors often operate with less sophisticated systems, necessitating that you train their personnel in your methodologies to ensure consistent work quality and effective communication. Neglecting this training can lead to setbacks. In the initial stages, break down the work into smaller, more manageable tasks to closely monitor their performance. Prioritize subcontractors you worked with before, and give them continuous work to maintain their loyalty. Document all work and communication. Solve any issue with them fast.Finally, ensure timely payment for verified completed work to maintain a good relationship and project momentum.
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- Dutoit S. Project Manager Professional : Dedicated to serving my clients and protecting their interests.
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We build projects with people. The ingredients with how you work effectively with diverse teams, which also include third parties, are effective communication and inclusiveness. We can achieve this by involving the parties during all the phases of the project. During all the phases, effective communication in the form of meetings, work sessions, emails, schedules etc needs to happen in a regular manner. This communication needs to be a 2-way street and an open-door policy assist.
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2 Set realistic and flexible deadlines
When you set deadlines for your third-party contractors, be realistic and considerate of their availability, capacity, and expertise. Don't expect them to deliver in unrealistic time frames or without sufficient resources or support. Also, be flexible and allow some buffer time or contingency plans for possible delays or changes that are beyond your or their control. You can use tools like Gantt charts, calendars, or project management software to track and visualize your project timeline and deadlines, and adjust them as needed.
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- Elizabeth Kaiguguia - My God is an Oath, My God is Abundance-
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Set Clear Expectations: Clearly communicate project objectives, deliverables, and deadlines from the beginning. Ensure that all expectations are well understood by both parties to avoid any confusion.2.Define Key Milestones: Break down the project into key milestones with specific deadlines. Regularly review the progress against these milestones to assess if adjustments are needed and to keep everyone accountable.Remember, maintaining a positive and respectful attitude towards contractors while effectively managing timelines and deadlines will greatly contribute to successful project outcomes.
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- MD IQBAL KABIR (Rimon) | Creating Connections: Sales Leadership | Building Design Excellence | MEP Engineering Expert | Transforming Sales, Engineering, and Design into Business
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Detailed Scope of Work (SOW):A comprehensive SOW serves as the foundation for a successful project. It outlines in detail the specific tasks, deliverables, and deadlines expected from the contractors. This document should leave no room for ambiguity, providing a clear roadmap for the entire project duration. It's essential that all parties involved review and agree upon the SOW before work begins. Any changes or additions to the scope should be documented and agreed upon by both parties to avoid misunderstandings later on.
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3 Monitor progress and quality
Once you have agreed on the scope, specifications, and deadlines with your third-party contractors, don't just leave them alone and hope for the best. You should monitor their progress and quality regularly and provide feedback, guidance, or assistance if needed. You can use tools like dashboards, reports, or checklists to measure and evaluate their performance and deliverables, and identify any issues or risks that could affect your project timeline or deadline. You should also communicate with them frequently and transparently, and acknowledge their achievements or challenges.
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- MD IQBAL KABIR (Rimon) | Creating Connections: Sales Leadership | Building Design Excellence | MEP Engineering Expert | Transforming Sales, Engineering, and Design into Business
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Use Project Management Tools:Project management tools are invaluable for organizing tasks, tracking progress, and managing deadlines. Platforms like Trello, Asana, or Microsoft Project provide a centralized space for all stakeholders to view and update the status of tasks. These tools can also help in visualizing the project's timeline, identifying dependencies between tasks, and allocating resources effectively. Additionally, they facilitate communication by allowing team members to leave comments, attach documents, and set reminders related to specific tasks.
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4 Manage expectations and changes
One of the most common causes of project timeline and deadline problems with third-party contractors is mismatched or changing expectations. To avoid this, you should manage your own and your stakeholders' expectations and changes effectively. You should communicate clearly and consistently what you expect from your third-party contractors, and what they can expect from you. You should also have a clear and fair process for managing any changes in the scope, specifications, or deadlines, and how they will affect the project timeline, budget, or quality. You should also document and communicate any changes and their implications to all parties involved.
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- Dutoit S. Project Manager Professional : Dedicated to serving my clients and protecting their interests.
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Managing scope creep is a major project challenge. To address this, it's crucial to adhere to a well-defined and agreed-upon scope change procedure when scope creep occurs. Third-party partners should be well-versed in this procedure, ensuring that when changes arise, the associated schedule and cost implications are communicated effectively among all partners. Clear expectations for projects should be outlined in the project scope document. This document not only delineates the project's functions and features but also explicitly states what is not included. Additionally, it should provide a definition of project success, offering a comprehensive understanding for all involved parties.
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- Trish K. Virtual Executive Assistant to C-Suite Executives and Behind-The-Scene Business Management for Coaches. Heart-centred business solutions to take your Busy Plate to a Blank Slate so you can focus on what you do best!
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Managing scope creep on any project can be easily avoided if you outline clear guidelines at the beginning, incorporate frequent communication, and define required scope changes in documented change orders that all parties agree and sign off on. This also enables a clear check list of tasks, responsibilities and due dates.
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5 Build trust and rapport
Finally, one of the most effective ways to manage project timelines and deadlines with third-party contractors is to build trust and rapport with them. You should treat them as partners, not adversaries, and respect their expertise, opinions, and feedback. You should also show appreciation, recognition, and respect for their work and contributions, and avoid micromanaging, blaming, or criticizing them. By building trust and rapport with your third-party contractors, you can foster a positive and collaborative relationship that will help you achieve your project goals and deadlines.
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- Trish K. Virtual Executive Assistant to C-Suite Executives and Behind-The-Scene Business Management for Coaches. Heart-centred business solutions to take your Busy Plate to a Blank Slate so you can focus on what you do best!
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Absolutely. Building relationships with 3rd party contractors goes a long way to project success. A little appreciation, even something as simple as a box of donuts and coffee for the crew, will build and foster the relationship.
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- Andrew Wardlaw Project / Programme Manager
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This is really key within managing contractors but it can often be the little things that go a long way to building that rapport. Taking note of when someone's birthday is and remembering it. Talking to your contacts about non work things, how their family is. These contractors are your partners in delivering the project, the same as someone in your own company. If you treat them as so it promotes openness and honesty which is crucial.
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6 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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- MD IQBAL KABIR (Rimon) | Creating Connections: Sales Leadership | Building Design Excellence | MEP Engineering Expert | Transforming Sales, Engineering, and Design into Business
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Set Realistic Deadlines:Setting realistic deadlines is crucial to avoid unnecessary stress and ensure quality work. Take into consideration the complexity of each task, the resources available, and any potential unforeseen challenges. Rushed timelines can lead to subpar results and potentially harm the overall project. By establishing reasonable deadlines, you create a more conducive environment for contractors to focus on delivering high-quality work within the specified timeframe.
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